The objective of this Personal Data Protection Consent Form ("Consent Form") is to provide you with information with respect to how MAHINDRA FIRST CHOICE WHEELS LIMITED ("MFCWL") which provides or will provide services and/or products to you (as well as its subsidiaries, representatives or Affiliates) (collectively referred to herein as "MFCWL", "us", "we" or "our") collects and processes personal information and sensitive personal information. References in this Consent Form to "we", "us" and "our" mean MFCWL and, where the context requires, will also include any company in Mahindra Group, or persons connected with MFCWL. We request you to kindly read this Consent Form carefully as it contains important information regarding the collection, use and disclosure of your Personal Data (as defined below).
In addition, this Consent Form is intended to provide you with sufficient information to enable you to notify, and obtain consent from, any natural person (a "Relevant Person") whose Personal Data may have been provided or may be provided by you or your agent to us from time to time. This Consent Form supplements but does not supersede or replace any other consent you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights to which we may have at law to collect, use or disclose your Personal Data.
2. Personal Data
In this Consent Form, "Personal Data" refers to any data about you or a Relevant Person, whether true or not, such that you or such natural person (as the case may be) can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Data you may provide us including but not limited to your name, PAN card/AADHAR card, Driving License details, company name, title, passport or other identification number, telephone number(s), mailing address, email address, bank account numbers, assets, income and financial situation and any other information relating to any Relevant Person which you have provided or will provide to us in any forms you may have submitted to us, or via any other form of interaction with you.
We may also collect Personal Data about you or a Relevant Person from applications, forms or questionnaires you may complete or agreements you enter into with us or in the course of your establishing or maintaining a customer relationship with us, including data about your credit history or financial situation, and your transactions with us or others who provide services to us.
We may also collect Personal Data about you or a Relevant Person as a result of us recording certain telephone calls which our employees may have with you, and storing these recordings, in order to satisfy our legal and regulatory obligations or for MFCWL business purposes. Apart from Personal Data, we may collect other types of information which is not linked to a natural person and which is anonymous. For example, the number of website visitors and the number of website users using a particular service. In this way, we hope to improve our customer services.
3. Purposes for the Collection, Use and Disclosure of Personal Data
Generally, MFCWL collects, uses and discloses Personal Data for the following purposes:
processing applications for account opening, account maintenance and operations relating to your account(s), including without limitation, processing your applications or requests for services and/or products, processing your transactions, operating and closing your account(s);
providing services and/or products to you (including the services and products of external providers) from time to time and dealing with all matters relating to the services and products;
managing your relationship with us and/or administration of your account with us including (where you act as agent for another party) those of your underlying principals;
carrying out your instructions or responding to your enquiries or feedback;
conducting identity and/or credit checks, and carrying out customer due diligence and other checks and screenings and ongoing monitoring that may be required under any applicable law, regulation or directive or internal policies and procedures of MFCWL or its Affiliates (including but not limited to those designed to tackle bribery and corrupt practices, money laundering, anti-social elements finance and financial crime);
preventing, detecting and investigating fraud, misconduct or any unlawful activities, whether or not requested by any relevant governmental or regulatory authority, and analysing and managing commercial risks;
complying with all applicable laws, regulations, rules, directives, orders, instructions and requests from any governmental, tax, law enforcement or other authorities (whether local or foreign);
managing our infrastructure and business operations and complying with our policies and procedures that may be required by applicable laws and regulations including those relating to risk control, compliance, security, audit, finance and accounting, human resources, systems and business continuity;
addressing or investigating any complaints, claims or disputes;
developing new services and/or products and updating you on our products, schemes, promotional activities and services from time to time;
unless you have indicated your preference to opt out, providing you with marketing, advertising and promotional information, materials and/or documents relating to banking, investment, credit and/or financial products and/or services that we may be selling, marketing, offering or promoting, whether such products or services exist now or are created in the future;
carrying out research, planning and statistical analysis;
organizing promotional events; and
enforcing our legal and/or contractual rights against you including, but not limited to, recovering any and all amounts owed to us,(collectively, the "Purposes")
4. Consent
By interacting with us, submitting information to us, or signing up for any products or services offered by us and/or through informed notice and acknowledgement of this Consent Form, you agree and consent to:
us collecting, using, disclosing and sharing such Personal Data for the Purposes stated in this Consent Form, to us and/or our authorized service providers and relevant third parties in the manner set forth in this Consent Form and as per the applicable data protection law ; and
each Relevant Person having consented to our collection, use, disclosure, sharing, and/or processing of his/her Personal Data for the Purposes stated in this Consent Form, and such Relevant Person has been informed of and has accepted this Consent Form.
If you do not wish for us to continue to use your Personal Data or the Personal Data provided by you to us for any of the Purposes at any time in the future, you must notify us in writing to withdraw your consent (refer Section 12). Depending on the circumstances, your withdrawal of consent may result in our inability to provide you with the services and/or products that we have been offering to you, and consequently, may result in the termination of your relationship and/or accounts with us.
Where the personal data protection laws of the applicable jurisdictions permit us to collect, use or disclose the Personal Data without your or the Relevant Person's consent, such permission granted by law will continue to apply.
5. Disclosure, Sharing and Transfer of Personal Data Overseas
Subject to the provisions of any applicable law, Personal Data may be disclosed or transferred to, shared with or kept by the following entities, wherever located, for any of the Purposes or for processing for any of the Purposes:
any other affiliated companies of the Mahindra Group;
any third-party service providers, including archival management service providers, those providing administrative, telecommunications, computer, financial intermediary, payment or securities clearing or other services to us in connection with the operation of our business;
our professional advisers (including lawyers) and agents or third parties necessary for us performing/providing services to you (including our executing brokers, clearing houses and settlement agents);
our professional advisers (including lawyers) and agents or third parties necessary for us performing/providing services to you (including our executing brokers, clearing houses and settlement agents);
our professional advisers (including lawyers) and agents or third parties necessary for us performing/providing services to you (including our executing brokers, clearing houses and settlement agents);
any local or foreign government agencies, regulatory authorities and statutory bodies having jurisdiction over us; and
any of their respective successors and assigns.
To the extent that we may need to transfer Personal Data outside the applicable jurisdiction, we shall do so in accordance with the personal data protection law of that jurisdiction to ensure that we provide a standard of protection to the Personal Data so transferred that is comparable to the protection under that jurisdiction.
6. Access and Correction
If you would like to obtain access and make certain corrections to your Personal Data, you may contact us in writing through email at the address set out in Section 12 below referencing "Personal Data Protection Consent Form Statement'. We may charge a reasonable administrative fee for this service. In exceptional circumstances, we reserve the right to deny you access to your Personal Data and may provide an explanation as required by applicable laws.
7. Retention
Personal Data will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain Personal Data, or remove the means by which the Personal Data can be associated with particular individuals, as soon as it is reasonable to conclude that the purpose for which that Personal Data was collected is no longer being served by retention of the Personal Data and retention is no longer necessary for any legal or business purposes. It is to be prominently noted that unless you intimate MFCWL in writing for destruction/removal of this Personal Data, we will continue to hold and retain the same under this Consent Form.
8. Data Security
We have taken and will continue to take reasonable efforts to protect Personal Data in our possession or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
While we strive to protect your Personal Data, we cannot ensure the security of any Personal Data which you may have transmitted to us, via an unsecure browser, and we urge you to take every precaution to protect your Personal Data and use a secure browser.
9. Updates to the Personal Data Protection Consent Form Statement
We may from time to time update this Consent Form to ensure that it is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Such changes will be posted on our website.
Such changes to our Consent Form shall apply from the time that we post the same on this website eDiig.com. Your continued use of our service will be taken as acceptance of and consent to the updated Consent Form.
10. Cookies
A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognize you when you visit our website again and improve our service to you.
The information is used to track visitor use of the website and to compile statistical reports on website activity. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier.
If you wish to reject our cookie, you can configure your browser to do so. However, in a few cases some of our website features may not function if you remove cookies from your browser.
11. Third Party Websites
Our website may contain links to other websites. We have not reviewed any of the websites linked by our website, and we will not be responsible for the content of any other websites or pages linked to or linking to our website and usage of any of such linked websites or pages. Such links are provided solely for your convenience and information. Following links to any other websites or pages shall be at your own risk.
12. Contacting Us
If you have any queries, comments or questions about the collection, use or disclosure of your Personal Data or this Consent Form, please contact us in writing at the address below referencing 'Personal Data Protection Consent Form Statement':
Kind attention: Chief Technology Officer
Mahindra First Choice Wheels Limited
602,6th Floor B Wing, Embassy 247, Vikhroli Mumbai 83
Email: palla.prasad@mahindra.com
13. Any and all claims/disputes/grievances arising out of this Consent Form shall be subject to the exclusive jurisdiction of the Courts in Mumbai India.
14. This Consent Form constitutes to be an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic format is generated through an online computer system of MFCWL and does not require any physical or digital signatures by MFCWL and/or you.
